Hyster enjoys a unique relationship with our customers. We attempt to produce total client satisfaction created through world class manufacturing. Our goal is to foresee the needs of all our customers as well as address them with forklifts that provide the reliability, the value and the performance that they really require.
At Hyster, we believe in starting with the client. We annually conduct focus groups and offer an on-going voice of customer research both on-line as well as in the field. We have over 400 design engineers to translate that input into clever designs by implementing our thorough review gate process. Virtual prototype builds and advanced tools help ensure the best machine practices come together. Other advanced tools like for example dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
All of our machinery are subjected to physical, environmental and virtual tests, in order to guarantee the lowest cost of ownership and total reliability. Not only do we test against our own standards, but we are also continually testing against the competition's products. Our final tests take place in real-world customer applications so as to make sure that our products have met our strict standards.
Demand-Flow Manufacturing That is Lean and Smart
Hyster's manufacturing is world-class driven by its Demand Flow Technology or DFT. Each aspect of plant operation is driven by DFT lean manufacturing principals toward a single objective: to deliver total client satisfaction and flawless quality 100 percent of the time, all the time.
Total Quality All The Time
To initiate quality from the beginning, Hyster uses an integrated MES or Manufacturing Execution System. The job of the MES is to manage the flow of production. The MES coordinates line activities like for instance quality verification and part sequencing. It also uses torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during every shift. These audits really hold each worker responsible for consistent quality, combined with the 5s workplace organization in place to help us attain it.
Hyster offers a range of excellent features as standard with all our products. By remaining dedicated to our focus on quality and safety, and by being innovative from start to finish, we deliver several of the best material handling machinery on the market. These are just a few of the reasons the corporation has become a leader in the business.